Nguyen, T.D., Le, H.S., Ho, T.T., Nguyen, Q.H. and Truong, H.P., 2023. Design an RPA model for the fulfillment process in an SAP ERP system. Journal of the Chinese Institute of Engineers, 46(6), pp.683-691.Link
Tran, D.T. and Huh, J.H., 2023. Forecast of seasonal consumption behavior of consumers and privacy-preserving data mining with new S-Apriori algorithm. The Journal of Supercomputing, 79(11), pp.12691-12736.Link
Tran, H., Le, N. and Nguyen, V.H., 2023. CUSTOMER CHURN PREDICTION IN THE BANKING SECTOR USING MACHINE LEARNING-BASED CLASSIFICATION MODELS. Interdisciplinary Journal of Information, Knowledge & Management, 18.Link
Tran, D.T., Truong, D.H., Le, H.S. and Huh, J.H., 2023. Mobile robot: automatic speech recognition application for automation and STEM education. Soft Computing, 27(15), pp.10789-10805.Link
Ho, T., Nguyen, V.H., Le, T., Le, H.S., Mai, T., Tran, A. and Truong, H.P., 2023. A new model for collecting, storing, and analyzing big data on customer feedback in the tourism industry. Interdisciplinary Journal of Information, Knowledge, and Management, 18, pp.225-249.Link
Tran, D.T. and Huh, J.H., 2023. New machine learning model based on the time factor for e-commerce recommendation systems. The Journal of Supercomputing, 79(6), pp.6756-6801.Link
Tran, D.T., Huh, J.H. and Kim, J.H., 2023. Building a Lucy hybrid model for grocery sales forecasting based on time series. The Journal of Supercomputing, 79(4), pp.4048-4083.Link
Nguyen, V.H. and Ho, T., 2023. Analysing online customer experience in hotel sector using dynamic topic modelling and net promoter score. Journal of Hospitality and Tourism Technology, 14(2), pp.258-277.Link
Le, T.K.H., Nguyen, M.T. and Li, S.T., 2023. Does computer-mediated communication competence enrich social capital? The mediating role of social networks sites. International Journal of Human–Computer Interaction, 39(10), pp.2048-2060.Link
Nguyen, P., 2024. Utilizing Digital Watermarking to Safeguard Image Copyrights on E-commerce Sites.Link
Nguyen, D.N., Nguyen, V.H., Trinh, T., Ho, T. and Le, H.S., 2024. A personalized product recommendation model in e-commerce based on retrieval strategy. Journal of Open Innovation: Technology, Market, and Complexity, 10(2), p.100303.Link
Ho, T., Van, A.D., Kieu, T.T.T., Linh, A.N.T., Thanh, T.H.N. and Ngoc, H.T.N., 2024. An extended recommendation system by applying aspect-based sentiment analysis method on customers’ review and experience. International Journal of Intelligent Information and Database Systems, 16(4), pp.426-450.Link
Le, T., Ho, T., Nguyen, V.H. and Le, H.S., 2024. How to deeply understand the voice of the customer? A proposal for a synthesis of techniques for analyzing online reviews in the hospitality industry. Journal of Hospitality and Tourism Insights.Link
Nguyen, T.T.H., 2024, April. Measuring Supply Chain Performance Using the SCOR Model. In Operations Research Forum (Vol. 5, No. 2, p. 37). Cham: Springer International Publishing.Link
Nguyen, P., 2024. Enhancing Image Retrieval Efficiency through Text Feedback to Improve Search Performance. J. Inf. Hiding Multim. Signal Process., 15(1), pp.21-35.Link
Nguyen, N., Nguyen, T.H., Nguyen, Y.N., Doan, D., Nguyen, M. and Nguyen, V.H., 2024. Machine learning-based model for customer emotion detection in hotel booking services. Journal of Hospitality and Tourism Insights, 7(3), pp.1294-1312.Link
Nguyen, T.D., 2024. An approach to improve the accuracy of rating prediction for recommender systems. Automatika, 65(1), pp.58-72.Link